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Application Support Specialist - APM, EUM, Runbook

  • Reference: JSj18/14258knu/ASS
  • Location: Knutsford
  • Salary: 42-60k + Great Benefits
  • Job type: Permanent

Application Support Specialist – APM, EUM, Runbook
42-60k + Great Benefits

Our client, a household named financial institution, is focused on delivering a first-class service to consumers and businesses worldwide. With their on-going commitment to provide a safe place to complete transactions, they have an immediate and exciting opening for an Application Support Specialist to be based south of Manchester.

As an experienced Application Support Specialist, you will be required to:

  • Perform a critical role in Application Support and Service Management
  • Ensure stability, continuity and availability of applications
  • Provide rapid response to incidents and escalated user queries
  • Ensure that the technical integrity and quality of the applications / services is maintained across their lifetime
  • Use system-specific knowledge and technical expertise to assist others
  • Drive adoption and maturity across all tooling

Skills and requirements required for this role include:

  • Application Performance Monitoring (APM), End User Monitoring (EUM), Runbook automation and Log analytics
  • Linux, Windows, AIX
  • Application frameworks (JVM, .Net)
  • Middleware technologies (WAS, JBoss, Tomcat)
  • Cloud and container technologies
  • Able to articulate complex technical concepts to a non-technical audience
  • Comfortable presenting product overviews, brown bags and technical workshops to customers both face to face and over WebEx.
  • Strong documentation focusing on end users and support teams

A detailed overview of this role is available through Contacting Certus

Certus is an established and experienced specialist Recruitment Group, providing sales, digital, graduate and IT recruitment services to the business community throughout the UK.

Follow us on LinkedIn and Facebook at Certus Recruitment Group and Certus Graduate Recruitment.

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