Support Specialist - Sage 1000 / X3
- Birmingham
- Permanent
- IT & Technical
- RCn21-1431383
- 21/11/2023
Support Specialist – Sage 1000 / X3
Birmingham - Hybrid
35-40k Base + Great Benefits
As a leading provider of business software and consultancy services, our client has grown to become a respected, strategic, and leading Sage Business Partner. With access to an ever-growing suite of products and a full range of hosted solutions, they are well-placed for further growth. To maintain their enviable position, they have an immediate opening for a Sage 1000 / X3 Support Specialist to be hybrid based near Birmingham.
As a Support Specialist, you will:
Birmingham - Hybrid
35-40k Base + Great Benefits
As a leading provider of business software and consultancy services, our client has grown to become a respected, strategic, and leading Sage Business Partner. With access to an ever-growing suite of products and a full range of hosted solutions, they are well-placed for further growth. To maintain their enviable position, they have an immediate opening for a Sage 1000 / X3 Support Specialist to be hybrid based near Birmingham.
As a Support Specialist, you will:
- Provide turnkey and specialist support for Sage 1000 and X3 users
- Deliver phone and email support
- Focus on customer service
- Follow data protection protocols
- Stay updated on software upgrades
- Record all support logs
- Liaise with 3rd party suppliers
- Share knowledge in a team environment
- Provide on-site support if required
- Sage support experience
- 1000 / X3 accreditations
- Attention to detail
- Proactive and positive with a can-do attitude
- A commitment to learning
- Flexible and able to work shift patterns
- Team player
- A base salary circa 35-40k
- Pension
- Medical
- Various insurance plans
- Generous PTO
- Numerous incentives and a solid team culture