3rd line Support Specialist
Birmingham
40-50k Base + Excellent Benefits

As a privately owned global IT company, our client delivers real-world infrastructure solutions. To meet their growth initiatives, this disruptive forward-thinking company has an exciting opening for a 3rd line Support Specialist.

As a 3rd line Support Specialist, you will:

Act as a senior escalation point
Lead problem management initiatives
Lead implementations
Visit customer sites (if required)

The successful 3rd line Support Specialist will possess the following skills, experience, and traits:

Multi-year experience
Manage service background
AD and Azure AD
365
Windows Server and Remote Desktop
Intune and Autopilot
Virtualisation
Firewalls
Back-up solutions
Storage
Networking and routing
Excellent communication
Team focused
Leadership qualities

This exciting 3rd line Support Specialist role comes with:

A base salary circa 40-50k
Dynamic environment
Overly generous benefits

The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and Australia.