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Customer Service Executive – Graduate

  • Reference: 449821
  • Location: London
  • Salary: 25k Salary + Incredible Benefits
  • Job type: Permanent

Customer Service Executive – Graduate
25k Salary + Incredible Benefits
Central London

As a fast-paced SaaS company with a focus on the healthcare sector, our client offers an innovative platform that tracks, manages and monitors patient files. Due to their easy to use, multi device platform, they continue to grow their account base at a rapid rate. They now have an immediate and exciting opening for a Graduate Customer Service Executive to deliver exceptional service levels.

As a London based Customer Service Executive, you will:

  • Manage day-to-day customer support
  • Respond to technical/platform issues
  • Onboard new users
  • Deliver platform training
  • Ensure client retention runs at maximum efficiency
  • Manage relationships at every user level

The ideal Customer Service Executive will be:

  • Degree educated (2019)
  • Interested in SaaS and/or healthcare solutions
  • Confident, driven, proactive and committed to joining a customer focused organisation
  • Non-aggressive with excellent communication skills and an “all-hands-on-deck” mentality
  • Career-focused

The successful Customer Service Executive can expect:

  • An initial salary of 25k
  • Career progression
  • Team Incentives
  • An excellent working environment
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