Customer Success Executive
Bristol, PA
40-50k base, 50-65k OTE + Excellent Benefits

Our full-service digital agency client is headquartered close to Philadelphia. This client-centric agency is a Google Premium Partner and ranks within the top 1% of US agencies. To remain in their enviable position, they are currently recruiting for a Customer Success Executive to work in a hybrid capacity with 3 days per week in the office.

As a Customer Success Executive, you will:

Develop, cultivate, and retain relationships with a portfolio of accounts
Onboard new customers
Audit, review, and present account data
Maintain CRM and spreadsheets
Conduct regular account calls and meetings

The ideal, degree educated Customer Success Executive, will possess the following skills, traits, and experience:

Previous customer success experience
Project management skills
Customer facing experience
Technical proficiency
A willingness to learn (SEO, SEM, SMO, PPC)
A creative flair, attention to detail and the ability to multitask
An effective approach to planning and juggling priorities

The successful Customer Success Executive can expect:

A negotiable salary circa 40-50k
An uncapped OTE of 50-65k
Medical/dental/vision
Amazing offices with an employee lounge
Generous PTO
401K
Stocked kitchen
Numerous incentives

The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout North America, The UK, Europe, and Australia.