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Customer Success Manager - SaaS Technology

  • Reference: 469615
  • Location: Melbourne
  • Salary: 50-55k Base + Super + Bonus + Benefits
  • Job type: Permanent

Customer Success Manager – Cloud Solutions
50-55k Base + Super + Bonus + Benefits

Our CBD based cloud software provider continues to deliver exceptional growth with specific vertical markets. With a stronghold within the manufacturing sector, they continue to develop and deliver scalable solutions, country wide. Due to their ongoing commitment to customer service, they currently have an exciting and immediate opening for a Customer Success Manager in Melbourne.

As a Customer Success Manager, you will:

  • Play a leading role in onboarding new customers
  • Deliver a tailored and quality customer experience
  • Build relationships with users and promote the effective use of our client’s software
  • Become a trusted advisor or product deployment and process decisions
  • Promote a positive team environment
  • Conduct product training
  • Complete account administration tasks

To be successful in this role, you will possess the following skills and traits:

  • Prior experience gained in a similar customer focused role
  • Experience presenting ideas, service and solutions face to face and over the phone
  • The ability to build report at every level of business
  • Motivation
  • A knowledge and passion for technology

The successful sales professional can expect:

  • 50-55k Base Salary
  • Regular bonuses
  • An excellent working environment
  • A solid team culture
  • Extensive benefits
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