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Graduate Account Manager – SaaS Solutions

  • Reference: 315581
  • Location: London
  • Salary: 18-20k Base, 25-28k OTE + Bonus + Great Benefits
  • Job type: Permanent

Graduate Account Manager – SaaS Solutions
London E15
18-20k Base, 25-28k OTE + Bonus + Great Benefits

Our London based client, a global technology start-up, delivers sophisticated software to the education sector. Used by students, teachers and parents, their solutions manage the education process at every level. Due to their ongoing commitment to customer success, they now have an exciting opening for a Graduate Account Manager.

As a Graduate Account Manager, you will:

  • Work under the title of Customer Success Manager
  • Assist clients with any enquires, requirements or service issues
  • Deliver complete customer satisfaction by identifying and resolving needs
  • Build and maintain relationships at multiple levels
  • Work with Renewals Manager or extending customer contracts
  • Analyse data and insight to improve service

Applications are invited from:

  • Degree educated candidates
  • Candidates who are passionate about education and technology
  • Those with first class communication, storyboarding and presentation skills
  • Friendly, empathetic and reliable individuals

The successful candidate can expect an 18-20k base salary with an uncapped 25-28k OTE plus additional bonuses and generous benefits, training and opportunities for progression.

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