Helpdesk Engineer
Milton Keynes
35-40k + Excellent Benefits

As a global IT company, our client delivers real-world infrastructure solutions. From design and governance through to a fully managed services they deliver a first-class service and enjoy multi-vendor partnerships, awards and accolades. To maintain their enviable position, they have an exciting and immediate opening based in Milton Keynes for an experienced Helpdesk Engineer.

As a Helpdesk Engineer, you will:

Work a 24-hour 4 on, 4 off rotation with 12-hour shifts
Deliver 2nd and 3rd line support activities
Respond to a variety of incidents and service requests
Cover Storage, Networking, Virtualisation and Microsoft Technologies
Perform planned maintenance
Work as part of a multi-disciplined team
Attain vendor certifications (CCNA, VCP and NCDA)

To be successful in this role, you will possess the following skills and traits:

IT Operations
Service provider environment
Storage
Networking
Virtualisation
ITIL

The successful candidate can expect a salary circa of 35-40k plus additional and generous benefits.

The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing and IT recruitment services to the business community throughout the UK, Europe and Australia.