Senior Customer Marketing Manager
London / Remote
60-75k + Great Benefits

Our client is a leading provider of digital experience platforms. Through delivering informative and scalable solutions covering virtual environments, webinars, webcasting and so much more, they have developed a strong reputation and currently work with many of the worlds leading and largest companies, covering technology, finance, life sciences and more. Due to continued growth throughout Europe, they now have an immediate and exciting opening for a Senior Customer marketing manager to direct activities for an existing account base

As a Customer Marketing Manager, you will:

design and implement an effective marketing strategy to engage and retain existing customers
Create strategies and programs for key customer segments that inform, educate, and delight valuable customers
Drive adoption, expansion, and retention
Design, manage and report on integrated customer marketing campaigns
Integrate campaign programs to fuel user generated content
Partner with Customer Success, Services and Account Management teams to build strategic, scalable programs for renewals, QBRs and expansion
Work closely with marketing operations to build scalable, multi-channel experiences across website, email, advertising, webinars and in-product communications
Connect with global stakeholders to build content strategies and educate on product adoption

Customer Marketing Manager applicants will possess the following skills and traits:

Bachelor’s Degree
5+ years experience in B2B SaaS Marketing
2+ years experience marketing to existing customers
Experience using marketing, sales, and customer success technologies, especially Marketo and Salesforce
The ability to think creatively while making decisions based on data
Motivation, self-starting and thriving in fast-paced marketing environments
Team player, Collaborator and stakeholder management
Deadline driven
Multi tasking

The successful Customer Marketing Manager can expect:

A base salary of 60-75k
Additional, generous and executive benefits
Fully remote working

The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing and IT recruitment services to the business community throughout the UK, Europe, North America and Australia.