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Technical Account Manager

  • Reference: 389690
  • Location: Melbourne
  • Salary: 65-80k Base, 80-95k OTE + Executive Benefits
  • Job type: Permanent
This vacancy has now expired.

Technical Account Manager
65-80k Base, 80-95k OTE + Executive Benefits

Our Melbourne based client is an innovative, fast-growing tech start-up. Through advanced analytics and a scalable platform, they deliver digital communications focused on customer engagement. Partnered with some of the worlds leading brands, they have developed an enviable portfolio of existing accounts. With their on-going commitment to customer success, they now have an immediate opening for an Account Manager.

As an Account Manager, you will:

  • Manage a growing portfolio of existing accounts
  • Identify and close opportunities to up-sell and cross-sell products and services
  • Act as the go-between for clients and in-house technical teams
  • Lead product and implementation schedules
  • Document and oversee technical requirements
  • Provide pre and post sales technical support
  • Deliver product training
  • Regularly report on usage, performance and sales metrics

You will have:

  • 2+ years experience gained in a similar Technical Account Manager role
  • Have a deep technical understanding with a passion to learn new platforms
  • A proven record of customer success
  • A well presented, charismatic and passionate demeanor
  • The ability to analyse requirements

The successful candidate can expect a starting base salary circa 65-80k, with a first-year achievable OTE of 80-95k plus generous benefits and an excellent working environment. 

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