Managed Recruitment Services

A named Account Director overseeing the project, determining key metrics and service levels as agreed with you, our Client.

A named Account Manager managing the day to day delivery of the project, directing the sourcing strategy and being the key point of contact throughout the project

The Account Director and Account Manager will provide a full plan for the duration of the project

Project Induction – the delivery team including Account Director,

Account Manager and resourcing team members (if required) to conduct meetings with all relevant stakeholders, understand business structure, values culture etc.

Full reporting as agreed throughout the project

Managing the advertising and candidate resourcing strategy

Creation of a candidate targeting strategy to approach passive candidates – by ensuring a mix of active and passive candidates we can be sure to achieve a genuine best available shortlist

Conducting all telescreens and interviews in line with agreed candidate interview process

Recording of all screening and interview activity

All candidates remain the property of the Managed Service Client

For more senior or strategic positions, we can establish and manage dedicated search and selection exercises as required to deliver desired outcomes

Access to our video interview suite which includes:

The Certus Graduate team will conduct an assessment of existing recruitment marketing collateral, including written documentation, company website careers sections and social media

Following approval, the team will look to improve and/or create necessary collateral

The Certus team will create or liaise with suitable in house staff to create a social media strategy to support recruitment

Managing all candidate interaction and ensuring a consistent candidate experience throughout the candidate journey

Ensuring feedback given promptly and to agreed standards, in a positive and constructive manner

Managing the interview process, scheduling of interviews and taking and recording of feedback from all parties

Proactively dealing with any issues that arise during the process

Conducting of ‘in process’ reference checking between first and final stages, targeting most recent employers and using an agreed reference template

Conducting background suitability checks including social media sweep and CV matching – ensuring detail is consistent (e.g job dates and places of work on LinkedIn compared to CV)

In addition to conducting the initial briefing and assessment, the Account Manager and members of the delivery team will be available to work on-site, as necessary, throughout the project

The Account Manager can also be available to participate in any or all interviews

Team members can, if preferred, use client company email addresses & titles

The Account manager is able to call upon further resources at any time during the project. Should they have any concerns about their ability to achieve a required service level they will be able to draw upon the resources of the rest of the business

As a prioritised client the successful delivery of every project to the required standard becomes an absolute priority for our business

The Account Manager will manage the entire on-boarding of each candidate, managing the ‘space’ between acceptance of offer and starting, ensuring document completion and maintaining regular contact and minimising the risk of failure to start.

Certus will create and manage an onboarding plan for each candidate, liaising with appropriate representatives within your business to ensure a smooth transition into the business.