Customer Service Manager
- Greater London
- Permanent
- Sales
- JPm27-1509934
- 27/03/2024
Customer Service Manager
London EC1
35-40k Base, 10% Bonus + Excellent Benefits
Our client is leading the charge in making solar available to everyone. Helping build a sustainable world, our innovative and technically advanced client has thousands of customers in a handful of countries, decades of experience and tailored solutions to meet with every need. To meet demand and their appetite for growth, they have an immediate opening for a Customer Service Manager to be based in Central London.
Customer Service Manager rewards:
London EC1
35-40k Base, 10% Bonus + Excellent Benefits
Our client is leading the charge in making solar available to everyone. Helping build a sustainable world, our innovative and technically advanced client has thousands of customers in a handful of countries, decades of experience and tailored solutions to meet with every need. To meet demand and their appetite for growth, they have an immediate opening for a Customer Service Manager to be based in Central London.
Customer Service Manager rewards:
- A generous 35-40k base salary
- 10% Bonus
- An excellent benefits package
- Great dog friendly working environment (WeWork)
- Genuine/rapid opportunities for career progression
- Generous PTO
- Social environment
- Ongoing training and development
- Join a fast-paced operations team
- Own the customer experience
- Drive the support function – strategy for success
- Drive customer satisfaction
- Identify areas of continuous improvement
- Set, monitor and review KPIs
- 2 + years customer service experience (B2B or B2C)
- Energy sector exposure (advantageous)
- Highly motivated with first-class communication skills
- The ability to liaise and influence at every level
- A team-focused player
- Tech savvy
- Strong interest in sustainable products
- Career aspirations
- Thrive in an energetic, target fuelled environment