Global Privacy Policy

Global Privacy Policy

Global Privacy Policy

Certus Recruitment Group and Associated Companies
Company Number: 16570002
Registered Address:
The Epicentre, Haverhill Research Park
Enterprise Way, Haverhill
CB9 7LR


1. Introduction

Certus Recruitment Group and associated companies ("we", "us", "our") are committed to protecting your personal information.

This policy explains how we collect, use, disclose, and store your personal data across the regions in which we operate, including the United Kingdom, Australia, and the United States.


2. Scope

This policy applies to:
https://www.certusrecruitment.com/

It does not apply to third-party websites.


3. What We Collect

We may collect:

  • Contact details (name, email, phone number, address)
  • Employment history, CVs, education, and qualifications
  • Information submitted via applications, forms, or correspondence
  • References and background information (where relevant)
  • Website usage data (cookies and analytics)

We may also collect data from third parties such as referees, clients, or publicly available sources.


4. How We Use Your Information

We use your personal data to:

  • Provide recruitment and placement services
  • Match you with relevant job opportunities
  • Share your profile with prospective employers
  • Verify your information and conduct checks
  • Communicate with you regarding roles and applications
  • Improve our services and internal processes
  • Comply with legal and regulatory obligations

5. Direct Marketing & SMS Communications

Where permitted by law or where you have provided consent, we may contact you via:

  • Email
  • SMS (text messages)
  • Phone

These communications may include:

  • Job opportunities and alerts
  • Application updates
  • Career-related insights

SMS Compliance:

  • Message frequency may vary
  • Message and data rates may apply
  • You can opt out at any time by replying STOP
  • For help, reply HELP or contact dpo@certusrecruitment.com

We do not send unsolicited electronic marketing where consent is required.


6. How We Share Your Information

We may share your personal data with:

  • Clients and employers for recruitment purposes
  • Group companies and affiliates
  • Service providers supporting our operations
  • Regulators, legal authorities, or as required by law
  • Third parties in connection with a business sale or acquisition

7. International Data Transfers

As a global business, we may transfer your personal data across borders, including between the UK, Australia, and the United States.

We take reasonable steps to ensure your data is protected in accordance with applicable laws, including appropriate safeguards where required.


8. Regional Privacy Rights

United Kingdom (UK GDPR & Data Protection Act 2018)

If you are in the UK, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to processing
  • Restrict processing
  • Request data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Australia (Privacy Act 1988 & APPs)

If you are in Australia:

  • You can request access to and correction of your personal data
  • You may lodge complaints with the Office of the Australian Information Commissioner (OAIC)
  • We take reasonable steps to ensure overseas recipients comply with privacy obligations

United States (State-Level Privacy Laws)

If you are in the United States (including California where applicable):

  • You may have the right to access, correct, or delete your personal information
  • You may request details about how your data is used and shared
  • You may opt out of certain data sharing or marketing communications

We do not sell personal data in the traditional sense.


9. Data Retention

We retain personal data only as long as necessary for recruitment, business, or legal purposes.
Marketing communications continue until you opt out.


10. Data Security

We implement appropriate technical and organisational measures to protect your data. However, no online transmission is completely secure.


11. Cookies

We use cookies and similar technologies to monitor website usage and improve user experience. You can manage cookies through your browser settings.


12. Access Requests & Contact

To exercise your rights or make a request:

Email: dpo@certusrecruitment.com
Subject: “Privacy Request”

Post:
Certus Recruitment Group
The Epicentre, Haverhill Research Park
Enterprise Way, Haverhill
CB9 7LR


13. Complaints

If you are not satisfied with our response, you may contact your local data protection authority:

  • UK: Information Commissioner’s Office (ICO)
  • Australia: Office of the Australian Information Commissioner (OAIC)
  • US: Relevant state authority (e.g. California Attorney General)

14. External Links

We are not responsible for the privacy practices of third-party websites.


15. Updates

We may update this policy periodically. Please review it regularly.


Last updated: April 2026

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